Google Looking For Manager, Trust & Safety, Search at San Francisco, CA Full Time

Minimum qualifications:
5 years of relevant experience with data analysis.

Experience coaching and mentoring.

Experience with SQL and relational databases, including queries and database definition.

Preferred qualifications:
People management experience in a technical environment.

Experience with one or more programming languages (Python, Java, C++, Ruby or Perl) or in a language for statistical computing (R, SAS, Stata).

Experience leading cross-functional projects across organizational boundaries.

Project management experience including implementing process improvements, prioritization and multitasking capabilities.

Experience in working with abuse, spam, fraud or malware.

Ability to present clear solutions with excellent attention to detail and great communication skills; collaboration skills, and the ability to work with minimal guidance in a dynamic environment.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you’re a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed – with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Manager in the Trust and Safety team, you will be responsible for protecting Google and its users by fighting abuse and badness on a wide range of structured and semi-structured Search features. You will ensure trust and reputation not only for this product, but also for Google as a broader brand and company. You will work globally and cross-functionally with multiple internal stakeholders through effective relationship building, influencing and communication.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

Manage a team of Trust and Safety analysts, coaching them and providing career development/mentorship.

Lead projects and cross-functional initiatives within Google, interacting with senior stakeholders from Engineering, Legal, Product teams and more.

Create a long-term strategy for the area of the business you’ll manage and bring your vision to reality with the help of your team.

Become the go-to person for issues related to the area of the business you’ll manage and use your domain knowledge to provide partners with insights and analyses.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.