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Google Looking for Onboarding and Offboarding Operations Program Manager at Hyderabad, Telangana, India Full Time
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience
- 5 years of experience in vendor management, process reengineering, program management
- Experience with contributing to compliance initiatives
Preferred qualifications:
- Experience in contributing to strategic and large-scale initiatives/projects in a change-oriented, fast-paced vendorized environment
- Experience with change management efforts by partnering with leadership and cross-functional partners
- Experience contributing to various data efforts, deriving insights, and communicating these in a simple manner
- Ability to lead escalation channels and oversee remediation of escalations related to improvement programs in real-time
- Ability to manage scaled communications, feedback loops, escalations channels, lead presentations, and partner with cross-functional teams to drive impact
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It’s your job to coordinate the players and keep them up to date on progress and deadlines.
Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
Working closely with the Head of On/Offboarding, Scaled Processes and Extended Workforce Solutions (xWS) Technology teams, you will contribute to Alphabet’s strategic workforce plan and the development of its future capabilities in the field of contingent workforce expansion.
As an xWS On/Offboarding Operations Program Manager, you will be responsible for driving continuous improvements in our vendor operations while mitigating risk and realizing cost optimization opportunities. You will manage optimization program outcomes to determine how to design, launch, standardize, and optimize operational processes of vendor or internal teams.
Responsibilities
- Contribute to a high-performing team to support extended workforce optimization efforts, ensuring areas of concern are either addressed with stakeholders or appropriately escalated to leadership.
- Use data-driven insights to understand issues, trends, and perspectives to transform contingent workforce operations. Work with On/Offboarding leadership to identify problems and issues, and create projects and processes to solve them.
- Help drive the identification and implementation operational efficiencies to achieve Service Level Agreements and other metrics. Help drive outcomes for vendor programs or workflows, and work with suppliers to meet operational goals and objectives.
- Contribute to execution of projects to generate impact and solve scaled operations problems. Drive partnership with relevant teams on project scoping, execution, and management.
- Contribute to process reengineering efforts that improve overall supplier performance and efficiencies.