QualificationsGoogle AdsFraudProduct managementProgram managementBachelor’s degreeMaster’s degreeMaster of Business AdministrationDoctor of Law
Minimum qualifications:
Bachelor’s degree or equivalent practical experience.
10 years of experience working on kids and family policies, with a focus on the developmental needs of children in creating product and content policies.
Preferred qualifications:
JD, MBA, or Master’s degree.
Experience with policy and knowledge of the technology sector and key policy issues affecting kids online (e.g., online safety, parental supervision, right to participation, etc).
Experience with advanced product/program management.
Experience using data and technology to solve business problems.
Ability to translate complex issues into simple, clear language.
Ability to collaborate with cross-functional stakeholders while navigating organizational boundaries.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you’re a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed – with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
In this role you will be a part of Global Product Policy and Standard (GPP) within Trust and Safety, and develop product policies that help improve user experiences across a wide variety of Google’s products. You will focus on product and policy issues that affect Google as a whole while working on both the Kids and Family and Information Quality Team. This role may review graphic, controversial, and sometimes offensive content during the course of the role in line with Google’s policies.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
Draft, assess, and propose cross-product age-appropriate content policies based on child development principles.
Analyze policy issues facing technology platforms and make policy recommendations. Focus on product policy development for products directed at kids and families, including parental control tools.
Work cross-functionally with teams for a variety of Google products ensuring policy analysis and recommendations consider teams’ perspectives. Resolve high-profile internal and external policy issues related to kids and family experiences on Google products.
Research and collaborate to set industry standards. Drive awareness/understanding of product policies within Google and across users.
Provide updates to senior stakeholders both within GPP and more broadly within Google on issues related to kids and family experiences on Google products.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.