Google Looking For Research and Development Analyst, Trust and Safety, Payments at Sunnyvale, CA Full Time

Preferred qualifications:
Master’s degree in Computer Science, Mathematics, Statistics, Analytics, or related technical discipline.

Experience in one of the following: C/C++, Python, Java, HTML, JavaScript, CSS or R, Stata, SPSS, or SAS.

Experience with abuse and fraud detection, web security research, payment fraud mitigation, or risk management.

Ability to prioritize stakeholder demands, and take-on multiple responsibilities in a fast-paced work environment.

Understanding of how the internet works. Domain knowledge or interest in security, phishing, malware, or related topics.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you’re a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed – with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As an Analyst in Trust and Safety Payments Research and Development (R&D), you’ll help the team in its mission to protect Google’s users from payment fraud and abuse. Our goals include developing signals and anti-abuse features, understanding the global threat environment for payments enabled Google products, and improving the user experience, both internally and externally, by developing innovative solutions to demanding problems.

You will become an expert in the workings of various types of payment fraud and abuse, and you will help the team to detect and prevent these abuses at scale. You’ll work to ensure that the trust users place not only in payments, but also in Google as a broader brand and company, is well founded. Demonstrating analytical thinking, you will make data-focused decisions and leverage your technical expertise, and collaboration skills to make a big impact.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

Perform data analysis to derive insights that help to identify and fight abuse across our products.

Collaborate with cross-functional groups such as Engineering, Sales, and Legal to update product policies, and provide a better digital experience for our users.

Enhance our operational workflows via process improvements and identification of automation opportunities.

Improve tools through data analysis, technical expertise, and presentations to key stakeholders.

Conduct investigations, enforce our product policies, and identify product vulnerabilities.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.