Google Looking For SA360 Specialist, Agency Sales, Google Customer Solutions at New York, NY Full Time

Note: By applying to this position you will have an opportunity to share your preferred working location for this position from the following: New York, NY, USA; Redwood City, CA, USA; Los Angeles, CA, USA

Minimum qualifications:
Bachelor’s degree or equivalent practical experience.

3 years of experience driving and growing a digital marketing or enterprise software book of business.

Experience with digital marketing products (e.g., Google Marketing Platform, Google Ads, or demand-side platform products, etc.)

Experience with digital advertising technology enablement, troubleshooting, or implementation.

Preferred qualifications:
Experience with Google Ads or Search Ads 360.

Working experience with media agencies, ad tech companies, and large media buying/trading companies.

Understanding of or experience working with 3rd party ad serving tools.

Demonstrated solution-based selling success.

Demonstrated analytical and problem-solving skills.

About the job

Google Customer Solutions (GCS) teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer. As a Search Ads 360 (SA 360) Specialist, you will work with agency ad tech leaders, account directors, and internal product managers and agency sales teams to implement leading search marketing technology and best practices. SA 360 Specialists are technical marketing experts who also develop and renew strategic relationships with existing agency clients. As their trusted expert partner in SA 360 and Google Marketing Platform, you will help partner agencies with strategic initiatives like product adoption, overall marketing strategy, advanced bidding, and automation strategies.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

Act as the Google domain expert and chief point of contact for all things programmatic, especially as a product expert in Google Marketing Platform and SA 360. Develop, drive, and renew agency partnerships across the organization.

Use client management, industry, and product expertise to scope and understand client business needs and challenges. Consult agency partners on the adoption of SA 360 technology and best practices to drive search marketing success.

Use key optimization levers, like automation and attribution, to drive performance against our client’s desired customer business outcomes.

Partner with Google product management, sales, marketing, and customer support teams to enable client success and proactively pursue opportunities within accounts. Lead customer communications, feature prioritization, and resolving client issues, from analysis and research to coordination of resources.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.