Google Looking For Sales Manager, Customer Onboarding, Google Customer Solutions at Redwood City, CA Full Time

Preferred qualifications:
MBA degree.

Experience in the digital advertising industry.

Experience in pipeline management and sales funnel management.

Experience leading teams with a strong focus on coaching and mentoring. Demonstrated success in developing business teams and working towards targets.

Experience in change management.

Demonstrated diverse cultural understanding and comfortable working with diverse regional and global teams.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google’s key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Our Customer Onboarding Team helps our newest clients launch, optimize and expand their advertising campaigns. In doing this, we help enable our customers with the first taste of sustainable success – reducing churn, increasing sustainability, and driving long term growth.

As the Sales Manager, Customer Onboarding for the US West region, you’ll lead a team of Account Executives and Account Managers. These Googlers work with new customers to navigate them through the world of digital marketing: crafting marketing objectives, developing media strategies, and setting them up with the right Google Ads product to reach key milestones. Additionally, you’ll be managing business operations working closely with Sales, Marketing, and Product teams to foster alignment and to drive customers long term success.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

Oversee business performance of assigned portfolio of accounts. Achieve quarterly targets and manage performance expectations with teams.

Partner effectively across different sales teams to align and foster winning as “One Team” to drive long term customer sustainability.

Provide career coaching/performance feedback and development opportunities on a regular basis. Lead by example and inspire others by doing the right thing for our clients.

Ensure healthy pipeline and work side by side with your product sellers (meet clients/shadow calls/co-pitch) coaching to grow their sales and product skills.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.