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Google Looking for Scaled Services Delivery Manager, Technology at Hyderabad, Telangana, India Full Time
Minimum qualifications:
- Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.
- 5 years of experience working as an individual contributor.
Preferred qualifications:
- Experience in operations, supplier/vendor, or service delivery management.
- Experience managing full-time employees.
- Experience in project or program management, setting up and executing projects and operational processes.
- Experience developing and managing relationships with stakeholders.
- Excellent problem solving, communication, and negotiation skills.
About the job
At Corp Eng, we build world-leading business solutions that scale a more helpful Google for everyone. As Google’s IT organization, we provide end-to-end solutions for organizations across Google. With an inclusive mindset, we deliver the right tools, platforms, and experiences for all Googlers as they create more helpful products and services for everyone. In the simplest terms, we are Google for Googlers.
Responsibilities
- Monitor vendor work products using standardized metrics for quality, timeliness, volumes, cost, and more.
- Define new workflows in collaboration with cross-functional teams (e.g., procurement, vendor management office, and contingent workforce services), and set up pilots/operations.
- Identify opportunities to streamline processes to meet business needs, improve efficiency, and customer satisfaction.
- Deliver business reviews and lead recurring meetings with internal stakeholders, cross-functional team members, and external partners to achieve business goals.
