QualificationsTechnical salesProduct managementSaaSPresentation skillsLeadershipBachelor’s degree
10 years of experience as a technical sales engineer in a Cloud Computing environment or equivalent experience in a customer-facing role.
5 years of leadership and people management experience.
Experience and understanding of the Education technology ecosystem in the US.
Experience in promoting or deploying Google’s Collaboration tools (e.g., Google Workspace, Google Classroom, Chrome) in either Education or Enterprise setting.
Experiences with managed endpoint devices, and the growing ecosystem of browser-based applications and collaboration tools, in a workplace/school digital transformation projects.
About the job
In this role, you will lead a team of pre-sales solutions engineers who engage with sales prospects, assess customer requirements, and present demonstrations of Google Workspace and Chrome solutions. You will address and overcome technical objections that arise throughout the sales process.
As a Solutions Engineer Manager for Education focused on K-12 you will be responsible for scaling our rapidly growing Education business, with emphasis on our different Google Workspace for Education editions. Together with the sales organization, your focus will be on some of the largest education institutions in the US. Additionally, You will hire, retain, and grow a Solutions Engineering team, working directly with K-12 customers. In this role you will travel up to 50% of the time.
Collaborate with Sales and Customer and Partner Solutions Engineering (CaPSE) management to determine proper staffing levels to support business goals, establish job requisitions, and lead interview team to fill open positions.
Assess Solutions Engineer team’s go-to-market readiness, identify gaps in Solutions Engineer preparedness, and build plans to ensure the Solutions Engineer team is properly trained and equipped to successfully perform in support of annualized business goals.
Work with Google for Education Sales team leadership to identify, qualify, and prioritize coverage for business opportunities. Participate in periodic opportunity review meetings providing insight into how to best secure technical success.
Work with the sales account team, customer support, product management, customer solutions, and engineering to resolve product problems affecting pre-and post-sales customer satisfaction.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.