QualificationsSQLTime managementCleaningData collectionBachelor’s degree
In-office locations: San Francisco, CA, USA; Mountain View, CA, USA; New York, NY, USA.
Remote location(s): United States.
Minimum qualifications:
Bachelor’s degree or equivalent practical experience
Experience using SQL
Preferred qualifications:
Experience with survey platforms
Experience managing and cleaning large data sets
Ability to manage complex projects, tight deadlines, and numerous details
Excellent teamwork and time management skills
About the job
At Google, data drives all of our decision-making, and our HR organization is no exception. The People Analytics team acts as an internal innovation lab, using analytical approaches to make sure Google continues to be a great place to work. The team provides critical support to the business around issues of organizational health and is responsible for not just taking the pulse of our Googlers, but harnessing Googler feedback to drive change for the better. As an analyst you’ll be detail-oriented and conscientious, analytical and curious. You’re a strong problem-solver, who uses both quantitative and qualitative methods to get things done. And on top of it all, you’re someone who wonders “What if?” and then seeks out the solution.
As a Survey Operations Coordinator, you’ll help program and administer the numerous surveys that we use to collect data for our research. You’ll work with analysts and social science researchers to implement surveys on human resource topics by programming them in our survey platform, sending invitations, cleaning data, answering questions from survey takers, and supporting the many operational processes that keep our programs functioning.
Great just isn’t good enough for our People Operations team (known elsewhere as “Human Resources”). We bring the world’s most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.
Additional Information
(Colorado only*) Minimum salary range between $82,000 – $89,000 + bonus + equity + benefits. *Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.
Responsibilities
Work with the People Analytics team to build, test, and administer surveys using a third-party survey platform.
Pull survey samples from human resources databases using SQL.
Manage vendor relationships, including reporting bugs and prioritizing feature requests.
Interface with survey respondents, addressing their questions and triaging issues.
Work with researchers to address any technical issues that arise in their survey implementation.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.