Google Looking For Team Lead, Legal Investigation Support at Austin, TX Full Time

Minimum qualifications:
Bachelor’s degree or equivalent practical experience.

4 years of experience managing a team or leading a project group.

3 years of experience in policy management.

Preferred qualifications:
2 years of experience managing operational processes with a high volume of requests, with heavy emphasis on velocity and accuracy.

Experience with project management and process development under deadline pressure.

Experience in designing and driving initiatives aimed at developing and improving culture.

Excellent judgment in sensitive matters and skill at identifying and mitigating strategic risk.

About the job

The Legal Investigations Support (LIS) team handles requests for user data received from Government agencies, courts, and parties in civil litigation. LIS handles a high-volume of these legal requests, processing them through internal tools based on complex internal policy and workflows.

This team needs people who respect confidentiality, and are sensitive to legal requirements and user privacy laws. LIS aims to strike the best balance between competing forces like legal compliance, Google’s values and policies, and users’ rights and freedoms, in order to improve the law, reduce risk, and keep Google running.

As the Legal Investigations Support (LIS) Team Lead, you are key to the success of your team of reports. You are ready to understand the work at a detailed level, create and improve processes, maintain records, conduct legal research, and coordinate communications across the team.

The Legal Investigations Support Team Lead manages the day-to-day productivity and career development of your team of policy specialists who are on the front lines of international criminal and civil legal requests for user data. This team administers the processes and queues for these requests and manages escalations to internal counsel. You are dedicated to team culture and mentorship. Specifically, you will also need to embrace mentoring and developing junior team members and new leaders at Google.

20th century laws don’t always solve 21st century problems, and Google Legal crafts innovative approaches for working with some of the toughest legal challenges of the information age. Whether you’re a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you address unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.

Responsibilities

Directly manage a team of policy specialists within Legal Investigations Support (LIS).

Understand your team’s work at a detailed level, providing mentorship, guidance, and career development while encouraging innovative solutions.

Track team metrics and manage operational goals for individual team members.

Analyze and respond to domestic criminal legal requests for user data and participate in on-call pager rotation, responding to emergency law-enforcement requests.

Support escalations and facilitate communication of process and policy to internal stakeholders. Assist in designing, implementing, and documenting new policies and procedures that drive more efficiency, improve quality, and/or mitigate risk.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.