Google Looking For Technical Content Strategist, Developer Relations Content, Google Cloud at Seattle, WA Full Time

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; Sunnyvale, CA, USA.

Minimum qualifications:
10 years of technical writing experience.

3 years of experience as an Information Architect or Content Strategist.

Preferred qualifications:
Technical knowledge and aptitude, with technical writing skills.

Ability to influence and persuade others without direct authority.

Ability to independently lead, communicate and collaborate with business partners and work effectively with global teams.

Ability to read and understand source code written in Java, C++, Python and/or JavaScript.

Ability to deliver communications and documentation in the format best suited for diverse audiences.

About the job

Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience.

Google’s Cloud Developer Relations (Cloud DevRel) Content Portfolio team is seeking a Technical Content Strategist. Our mission is to create a compelling and well-architected information experience that educates and empowers users on Google Cloud — driving adoption, growth, and retention. Our values are customer focus, collaboration, mutual respect, humility, creativity, quality, and responsibility.

In this role, you will have a significant leadership role and influence on documentation development in several product areas and collaborate closely with executive business partners. You will define a holistic content strategy for a variety of user experiences or multimedia approaches by defining the problem, articulating the vision, setting goals, helping implement solutions, and measuring effectiveness.

You will assist and mentor Technical Writers and Product Managers to identify the top topics in their product areas and design use cases with supporting assets such as text, tutorials, and videos. You will collaborate with information architects to ensure that our information architecture improves usability, discovery, and access for users.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

Evolve a content strategy to create a well-lit path for Google Cloud Platform developers across multiple user journeys through analytics of content usage, customer engagements, feedback from executive business partners, competitor analysis, and research of next-generation technologies.

Collaborate with other teams to define the front-end and back-end requirements that are needed to evolve content strategy.

Work closely with the other Content Strategists on the Content Portfolio team to create organization-wide strategic programs.

Contribute to strategic initiatives around authoring processes, content management, content navigation, and content taxonomy.

Audit the existing content in your product area, perform gap analysis, and determine how to present new and existing content in compelling ways to customers.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.