QualificationsStatistical analysisCommunication skillsMechanical engineeringGD&TProduct managementBachelor’s degree
Bachelor’s degree in Electrical, Industrial or Mechanical Engineering, or equivalent practical experience
10 years of experience in program/project management
3 years of experience with hardware failure analysis
3 years of experience in a wireless consumer electronics industry
Preferred qualifications:
3 years of experience in a customer-facing quality engineering role
Experience in statistical analysis (e.g., JMP)
Experience in geometric dimensioning and tolerancing, tolerance study, cosmetic criteria, and inspection
Familiarity with manufacturing processes for one or more electronics/electro-mechanical modules
Excellent problem-solving and communication skills while working independently and in large teams
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You’re equally comfortable explaining your team’s analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
Consumer Hardware division is a fast-paced, creative, and innovative part of the company. The Manufacturing Operations team is responsible for providing consumer products like mobile, wearables, and home products.
In this role, you will be responsible for managing all aspects of product quality (e.g., development, production, and customer service).
Your primary responsibility will be to anticipate, identify, and take on any product quality issues that affect customer experience, product costs, or delivery schedules. You will apply those learnings to further improve the quality and reliability of next-generation products. You will work with various internal teams such as Product Development, Operations, Tech Engineering, Supply Chain, and Customer Services.
Google’s mission is to organize the world’s information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user’s interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people’s lives better through technology.
Responsibilities
Monitor product quality issues, and plan and execute product quality management.
Use technical expertise to drive closed loop improvements and problem-solving, and influence the decision-makings. Ensure continuous improvement during product lifecycle, and from generation to generation.
Partner with new product introduction (NPI) team to ensure production and service readiness ship high-quality products. Identify and drive projects to achieve generation over generation improvement.
Lead cross-functional teams to develop quality and implement the measurement/inspection/test systems to ensure the compliance to design specifications.
Advocate for product quality and user experience, in design reviews and cross-functional discussions. Drive problem-solving efforts to closure, with focus teams in development and mass production.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.