Responsibilities
Be a part of the IT Asset Management (ITAM) team reporting directly to the Director of Service Process & Technology. Humana is seeking an experienced IT Asset Manager to lead our Software and Hardware Asset Management Programs. The Associate Director will mature and execute the strategy to achieve business and IT objectives; including driving value based results and reducing risk to the Humana’s business.
The IT Asset Manager will be accountable for:
Partnering with stakeholders to support both software and hardware asset management processes including full lifecycle asset management, compliance, optimization, audit data requests and merger & acquisition (M&A) support
Managing the software and hardware portfolio with respect to cost, control, risk, IT Governance and compliance
Driving / evangelizing the business value of ITAM across the enterprise
Leading a highly skilled team
Maturing the Software and Hardware Asset Programs through roadmap development and execution
Producing and delivering Effective License Positions for Tier 1 Vendors
Managing Objectives and Key Results (OKRs) to drive continual process improvement
Process ownership for all SAM and HAM Processes
Product ownership of the ServiceNow SAMPro module
Assisting Vendor Management with renewals, contract negotiations and software audits
Managing assets in multiple environments; including Cloud, End User, Server and Mainframe
Role Essentials:
Minimum of 10 years Information Technology experience with a minimum of 5 years in Software and Hardware Asset Management
Full responsibility for setting strategy and direction for the ITAM organization
Strong written and oral communication skills
Excellent leadership ability
IT Asset Management and Discovery tools experience (ServiceNow SAMPro , MEMCM, ServiceNow Discovery, jamf, etc.)
Solid understanding of Cloud and SaaS
Hands-on experience with Software Contracts and licensing
Data driven decision making
Ability to build effective partnerships with multiple stakeholders across the organization
Committed to driving business success with a strong focus on cost optimization and risk avoidance
Exceptional customer service record
IAITAM Certified (CSAM, CHAMP, or CITAM)
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
Scheduled Weekly Hours
40