The Wellness Coach 2 explains, educates, reinforces, and coaches members on their tailored self-help plans.
Identifies problems, sets goals, and determines the individual’s health status based on assessment.
Establishes goals for each individual regarding educational and health care needs.
May communicate with primary care and/or treating physician to request specific health information and/or to provide an update of an individual’s health care status.
Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
Follows established guidelines/procedures.
Bachelor’s degree, or equivalent work experience, in health promotion, nutrition, exercise science, health psychology or related field
Bilingual — English, Spanish
NBC-HWC (National Board Certified Health & Wellness Coach) certification is required
Coaching hours of operation are 8am to 11pm Eastern.
Some Evening hours to 10pm Eastern are currently required due to program needs.(Fridays plus at least 2 other weekday evenings)
Excellent Coaching skills
Excellent keyboarding skills – this is a live entry position and you will be talking and typing at the same time.
Strong organizational skills — able to manage multiple tasks, and priorities simultaneously.
Ability to serve as a facilitator of peoples’ behavior change, not be the expert and/or educator.
Have a learning orientation — committed to continuous learning and development.
Ability to shift focus and quickly adapt to change as needed.
Must have a separate room with a locked door that can be used as a home office to ensure you and your coaching members have absolute and continuous privacy while you work together.
Must have accessibility to high speed DSL or Cable modem for a home office.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
3 or more years’ experience in health and wellness coaching
Life coaching experience
2 or more years’ experience in health and wellness coaching in a corporate or health care setting
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
Scheduled Weekly Hours