Responsibilities
The Learning Design Professional 2 analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and learning guides. Analyzes learning needs, and collaborates with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner’s satisfaction levels, proficiency testing, and job performance improvement. Provides instruction and delivers training. Knows how to use social media and collaborative tools to facilitate learning. Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to conduct projects and needs analysis with clients to determine whether learning solutions are necessary or relevant. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Required Qualifications
Bachelor’s degree
2+ years of Instructional System Design background and experience
Prior experience working in a consumer centric company leading the learning function or related function
Progressive business experience with a focus on learning strategies and adult learning theories
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Computer proficient with MS Word, Outlook, Teams, PowerPoint and Excel
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
Preferred Qualifications
Master’s Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.
Work experience in a health care and / or Insurance setting
Health Insurance license (or able to obtain one within the first 90 days in the role)
Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance
Additional Information
Scheduled Weekly Hours
40