Do you enjoy working with highly skilled and creative individuals? If so, this is the team for you! Our IT organization is going through some exciting changes and our team is at the center of ensuring we are ready! We are looking for a strategic leader who is well rounded in needs analysis, learning design, and evaluation, and who is an experienced people leader. The Manager, Learning Design uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Manager, Learning Design works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. Identifies metrics to evaluate learning solutions. The Manager, Learning Design will lead a team of learning professionals and be responsible for providing guidance and coaching.
The Manager, Learning Design analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals. Analyzes learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner’s satisfaction levels, proficiency testing, and job performance improvement. Provides instruction and guidance to Facilitators. Knows how to use social media and collaborative tools to facilitate learning. Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.
3 or more years of management experience
3 or more years of technical experience
Prior experience working in a consumer centric company leading the learning function or related function
Prior demonstrated capability leading teams and developing and maintaining a dynamic and high performing team culture
Progressive business and financial analytics experience with a focus on learning strategies and adult learning theories
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Master’s Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.
Work experience in a health care and / or Insurance setting
For this job, associates are required to be fully COVID vaccinated, including booster or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to:
Provide proof of full vaccination, including booster or commit to testing protocols OR
Provide proof of applicable exemption including any required supporting documentation
Medical, religious, state and remote-only work exemptions are available.
Scheduled Weekly Hours