The Clinical Programs Pharmacy Technician integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
Pharmacy Technician or Pharmacy Tech in Training – Arizona
Work at Home Opportunities!
A computer will be provided for work purposes; however a minimum internet connection speed of 10m x 1m and a dedicated secure home workspace are required.
Earn a $750 hiring bonus!
Bonus is paid after 180 days of employment; you must be employed until that date to be eligible to receive the payment.
This is a job posting for various Pharmacy Technician jobs with Humana Pharmacy. Opportunities may vary between Mail Order, Clinical Programs, Clinical Services, Dr. Call Queue, and other Pharmacy Tech opportunities depending upon our needs. We appreciate your application and will review your information as openings become available in this space.
Typical Pharmacy Technician Opportunities:
The Clinical Programs Pharmacy Technician oversees medication therapy, strategy on comprehensive medication reviews, and prescription drug optimization in cases where patients are taking multiple medications. Drives health awareness with patients through Rx Education and targeted quarterly campaigns. Places outbound calls to confirm patients are taking drugs and provides counseling.
The Consultative Clinical Services Pharmacy Technician addresses questions related to specific assigned area and assists with medication research. Triages calls that require consultation with a pharmacist. Makes outbound calls to patients to offer medication therapy management programs and schedules medication review sessions with consultative pharmacists.
The Dr. Call Phones Pharmacy Technician is responsible for researching and updating clarifications and denials on patient profiles. Also, responsible for making or taking phones calls to and from providers and patients.
The Mail Operations Pharmacy Technician ensures inventory levels are adequate for dispensing by working with inventory supply team.
The Pharmacy Technicians work within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Must have an active Pharmacy Technician or Tech in Training license in Arizona
Must be able to become certified by the Pharmacy Technician Certification Board (PTCB)
Experience as a Pharmacy Technician/Pharmacy Technician in Training OR call center experience in a pharmacy or related call center setting
Excellent communication skills
Experience using multiple computer applications simultaneously
A positive, proactive attitude with a passion for customer service
High School diploma or GED
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Bilingual in Spanish
Certified Pharmacy Technician preferred
Mail Order Pharmacy or Retail Pharmacy experience
Experience working with insurance plans and Medicare
Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
A minimum standard speed for optimal performance of 25×10 (25mpbs download x 10mpbs upload) is required.
Satellite and Wireless Internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
Learn more about Humana Pharmacy Solutions and what we do. https://www.humana.com/careers/what-we-do/pharmacy
Scheduled Weekly Hours