The Senior Project Manager designs, communicates, and implements an operational plan for completing Medicare Supplement projects; monitors progress and performance against the project plan; takes action to resolve operational problems and minimize delays. Identifies, develops, and gathers the resources to complete the project. Prepares designs and work specifications; develops project schedules, budgets and forecasts; and selecting materials, equipment, project staff, and external contractors. Communicates with other operational areas in the organization to secure specialized resources and contributions for the project. Conducts meetings and prepare reports to communicate the status of the project. Sets priorities, allocates tasks, and coordinates project staff to meet project targets and milestones. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Act as primary liaison between business/product stakeholder and IT partners
Perform analysis of business processes and user needs
Document requirements and oversees requirements through development stages
Lead team to successfully manage existing Sales Enabling Technology and developing/testing enhancements
2+ year of experience leading IT project
Experience managing cross-functional key partner relationships
Strong communications and facilitation skills with proven track record of engaging senior leaders
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Experience with Visio
Experience with Azure
Knowledge of Systems Development Life Cycle (Agile)
Six Sigma certification
Healthcare experience or knowledge of Medicare Supplement products
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
A minimum standard speed for optimal performance of 25×10 (25mpbs download x 10mpbs upload) is required.
Satellite and Wireless Internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours