Humana is seeking an individual to effectively work with Service Fund customers and translate their objectives into effective actions that achieve desired results.
Skilled in analyzing data against expected outcomes to determine accuracy and issue root cause
Develop and communicate actionable and clear insights for customers’ transactional request
Able to prepare concise and meaningful data presentations in excel using simple graphical presentations
Use appropriate problem-solving, research and analysis tools to collect, and analyze information
Bachelor’s Degree, or equivalent experience allowed in lieu of degree
Demonstrable expertise with data analytics and graphical presentations
Demonstrated ability to translate complex system capabilities into simple customer message
Demonstrated ability to identify root cause and corrective actions
Ability to drive self and others to achieve commitments
Strong written and verbal communication skills
Financial analysis experience
Intermediate Microsoft Excel skills which may include; updating/modifying pivot tables, updating SQL connected queries
Experience managing workload in deadline driven area
Experience in data management, data extraction and data reporting
Experience working with Senior Leaders
Experience in provider contract interpretation, and/or Provider Value based financial analysis
Healthcare experience (provider or payer)
Prefer applicants in or around the Louisville area, may be required to work in the office occasionally once CDC restrictions have been lifted
Basic SQL experience
Proficient in MS Office desktop applications (Excel, PowerPoint, Word)
Accounting or Finance degree desired
Remote/Work at Home Requirements
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
A minimum standard speed for optimal performance of 25×10 (25mpbs download x 10mpbs upload) is required.
Satellite and Wireless Internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours