IBM Hiring for Site Reliability Engineering Professional at Austin, Texas Full Time

Introduction

At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

Location preference Austin, TX or the Silicon Valley area

We’re looking for an experienced Site Reliability Engineer to join our team. At IBM, the Software Defined Networking (SDN) business which includes IBM Hybrid Cloud Mesh, NS1 and other offerings focuses on software based networking, an architecture approach that enables network to be intelligently and centrally controlled using software with main focus on automating network functions, allowing for simpler provisioning and management of network resources, everywhere from the data center to the campus to the edge.

The initial responsibility will be focused on improving our observability systems, but we are always looking for people who can help level-up our teams in multiple areas. We believe that a true SRE culture should allow people to focus on wherever the most improvements are needed, rather than being siloed or dedicated to one set of applications day in and day out.

Ideally, you’ll bring experience with:

• Configuration management and infrastructure-as-code experience (Terraform and Ansible preferred)

• Collaborating with product development engineers to identify, implement and report on service level indicators and objectives

• Software development and scripting (GoLang preferred)

• Deploying and troubleshooting complex, global production systems

• Multiple hosting models preferred (managed, colo, and AWS/multi-cloud)

• Admin-level Linux skills

Required Technical and Professional Expertise

• 3+ years of hands-on experience creating SaaS applications working in the production operation of a company whose primary products are SaaS applications.

• Minimum of 5 to 7 years’ experience in hands-on global production system deployment, administration and troubleshooting

• Proven experience in systems performance analysis and debugging in a Linux environment

• Experience in software development and scripting: bash and python are required (golang preferred)

• Experience in automation is required

• 2+ year’s Experience with provisioning and configuration management systems (terraform, ansible) across multiple cloud providers

• 2+ years Experience in observability and alerting systems, splunk, ELK, open telemetry or similar systems

• 2+years experience in working with different cloud providers such as IBM Cloud, AWS, Azure, GCP

• 3+years Experience with operating systems running on Kubernetes / Openshift platforms.

• Experience on Postgres DBA and kafka (or similar)

• Collaborating with product development engineers to identify, implement and report on service level indicators and objectives

• Willingness to participate in an on-call rotation.

Preferred Technical and Professional Expertise

Experience with the following would be an asset:

• Working on integration and delivery systems such as Jenkins

• Containerized applications

• Experience with remote bare metal hardware provisioning. PXE boot, working with remote hands

About Business UnitAbout us:

NS1, an IBM Company, delivers premium DNS and traffic steering solutions that let enterprises do more with DNS by turning the workhorse of their network into an engine of innovation. Companies around the world depend on NS1 to help them keep their businesses online all the time, identify network performance anomalies, and lower the cost of delighting audiences. NS1 is headquartered in New York and has more than 850 customers across the globe.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.