McDonald’s Looking for Director, Functional Learning & Development (Global Technology) at Chicago, IL Full Time

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it’s set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

This is an incredible opportunity. As the Director, Leadership and Development (L&D) for Global Technology you will be part of unprecedented innovation and transformation. With a long-standing commitment and investment in Learning and Development (L&D) and our Hamburger University brand combined, paired with critical transformation occurring on the Global Tech team, this role will help is a key builder of McDonald’s digital future.

 

The Director will lead the strategy, planning, and execution of the talent development strategy and global learning programs for the Technology function worldwide. In this highly visible and critical role, you will ensure the programs meet rigorous expectations and are aligned to the strategic priorities of the function and the business.

This role reports to the Sr. Director of Learning Strategy and Functional Development while closely partnering with the Global Technology leadership team, including the Chief Technology Officer.  This role will have 1 direct report.

Responsibilities:

• Develop a Learning and Development strategy for the Global Technology function
• Build a brand for Global Tech learning (Tech Academy)
• Build a multi-year plan that leverages blended learning approaches and channels, using the 70-20-10 learning model framework as a guide 
• Build a detailed plan for how we reskill and upskill our talent, empower growth, and create a learning culture with Global Tech
• Lead development, delivery, evaluation and continuous improvement of Tech Academy, ensuring value, quality, and business results
• Provide oversight to Global Tech Onboarding Experience
• Build and execute a stakeholder management plan, partnering with key subject matter experts, learners, leaders, etc.
• Manage key external vendors and partner with internal Global People and Transformation teams
• Thought leadership on macro and industry trends to foster greater innovation and future-focus
• Travel will be limited and ad-hoc only

Qualifications:

• Bachelor’s Degree required; MBA, Master’s Degree preferred
• Minimum 10 years’ experience
• Experience in learning strategy, design, development, systems/technology
• Proven ability to prioritize and simplify the complex
• Strong communication, collaboration, and stakeholder management (including managing cross-functionally and partnering with all levels of the organization)
• Strong business acumen and insight, with the ability to translate strategic business goals into appropriate development and talent programs that balance the evolving priorities of the organization
• Strong project management skills on complex and evolving work; must document and communicate project plans, monitor work in progress, and achieve project milestones/ results
• Excellent coaching and mentoring skills
• Experience in transformation-related work is a preferred

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.