McDonald’s Looking for Sr Technical Program Manager – DevOps COE at Chicago, IL Full Time

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description:

This opportunity is part of the DevOps COE in CPP Delivery office, where our mission is to help our product engineering teams deliver faster with improved quality and reliability. We work cross functional with our global product teams and market teams in defining and executing on our automation test strategy , improving our build and deploy pipelines to standard tools and templates and find opportunities to proactively maintain our product SLAs. As a Senior Technical Program Manager you will directly manage all the COE initiatives and responsible for all forms of reporting, communication and governance.

Responsibilities

• Working with senior leadership and facilitating multiple collaborator groups to identify priorities, define projects and associated milestones to deliver against these priorities.
• Maintain and monitor list of key program-level dependencies across application groups and proactively track through to completion.
• Manage collaborator communications and governance with our global and market partners to share the roadmap and gather feedback and foster adoption
• Help build a knowledge hub for standard methodologies and recommendations of DevSecOps practices
• Facilitate training sessions, office hours with the engineering community and help foster the culture of DevOps as practice
• Define and measure critical metrics for success

Qualifications:

• Bachelors Degree in Technology or related
• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Excellent communication and presentation skills, with the ability to optimally communicate sophisticated concepts to both technical and non-technical audiences.
• Ability to solicit and communicate business expectations and build strong client and collaborator relationships.
• Demonstrated ability to manage technical initiatives from an unclear problem statement, driving clarity, understanding, and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners.
• Strong leadership skills, with the ability to influence and collaborate with cross-functional teams
• Proficient in Project Management /Tracking with tools like JIRA, MS Project

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.