McDonald’s Looking for Supervisor, Project Management (Planning & Engagement) at Full Time

Company Description:

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description:

We’re looking for a Planning and Engagement Manager who will be given the opportunity to shape the future of technology planning and financial management at the heart of McDonald’s Global Technology team. You will be a pivotal member of our high-energy Deployment and Testing team, working alongside the Global Technology Planning and Alignment team and the UK&I Tech and Change functions.

The Technology Planning and Engagement Manager will be at the forefront of driving innovation and strategic alignment. We need someone to collaborate with the Global Technology Planning and Alignment team, influencing key decisions, and playing a critical role in shaping the UK&I Market strategy and finance plans. You will be representing the UK and Ireland, which is one of our largest markets and is part of the wider Large International Operating Markets (LIOM). You will be the go-to person for technology products, their dependencies, and how they fit together – providing the clarity required to the Technology Senior Leadership Team and the wider business.

If you are a self-starter with a positive attitude, a passion for technology, and the ability to communicate effectively, this is a role where your skills will contribute to the success of our global technology initiatives. Elevate your career and be a part of the transformative future of technology at our forefront of our strategy.

What will my accountabilities be? 

Essential: 

• Monitor and account for Technology expenditure, including department accounts, Stock accounts and recharges to projects circa £20 million per year
• Ensure technology portfolio projects are aligned to governance requirements of global and local market 
• Develop a detailed understanding of our Technology Products, their dependencies, and how they fit together    
• Ensuring all stakeholders in the UK market are aware of key dates provided by the Global Tech team such as National Deployment Ready, to ensure that these timelines are reflected in UK plans for National Deployment Complete and Activation in Market  
• Report project status back to global throughout the life cycle of the projects  
• Represent UK market in the Global Technology Annual Planning process – gathering input to represent and ensuring outputs are fed back and reflected on market plans to maintain alignment 
• Partner with the market Change Team to understand the priorities for the UK&I market 
• Ensuring relevant stakeholders in the UK&I market are aware of key dates provided by the Global Tech team such as National Deployment Ready, to ensure that these timelines are reflected in UK&I plans for National Deployment Complete and Activation in Market 
• Work with and providing updates to the Change Team portfolio manager to ensure all technology activities ladder up to the portfolio plan   
• Partner with the Portfolio Manager to understand the priorities for the UK Market  
• Partner with the LIOM Planning and Alignment Team,  attending peer team meetings, accept and deliver (appropriate) tasks assigned, participate in group activities and assignments, suggest and implement process improvements for global technology function  
• Presenting to the Global CIO of progress and governance processes to ensure the timely, accurate and appropriate spend of circa. £3m of global funding 
• Identify risks of over or underspend and ensure this is flagged to the Senior Leadership Team 
• Provide timely and accurate financial reporting including forecasting and budget vs actuals, highlighting areas of risk and mitigation plans    
• Working with Technology teams to simplify and provide recharge expertise, establishing robust processes for the planning of budgets for Franchisee recharges 
• Finance partner to our Digital and Technology colleagues and their Business Sponsors 
• The subject matter expert for all Change activity account holders and our Finance Department, consistently providing pragmatic, compliant and simple solutions to complex business models.   

Skilled:  

• Maintains an on-going relationship with McDonald’s market, Segment, Global and discipline finance teams to drive financial and strategic project planning and processes enabling business growth.  
• Develops and implements cost models and charging models, governs tracked spend verses forecast  
• Prepares monthly reporting packs highlighting risk areas and action plans  

What Team will I be a part? 

You will work as part of the Deployment & Testing team which forms part of the wider Technology team for the UK&I and Global business. You will also have a dotted line into the LIOM Planning and Alignment team. We are a high energy team, looking for an individual who can add their talent and personality to make us even better.   

Who are my customers? 

• The Technology Team, providing reporting and budget management controls and guidance 
• Leadership Team – risk alert, reporting and action planning   
• Project Managers – finance governance process training, project and Capex spend reviews  
• Account holders/managers – finance governance, risk alert and action planning  
• Global Technology PMO, LIOM Future Readiness Team and UK&I Change Steering Group 
• Global Technology Finance  –  receiver of data and reporting aligned global governance standards and processes  
• Global Business Services (GBS) – providing recharge methodology and submission of restaurant project recharges, TSA account reconciliation, capitalisation information  

Qualifications:

• Previous history working with finances and budgets 
• Experience of working in a Technology Team  
• Strong background of working in teams and enforcing financial governance 
• Understand the relationship between EPMO and wider customer/organisational requirements  
• Self-starter, self-motivated with a positive ‘can do’ attitude  
• Be able to work under general direction within a clear framework of accountability, exercising substantial personal responsibility and autonomy and plan your own work to meet given objectives and processes   
• Plan, schedule and monitor your teams work to meet time and quality targets  
• Organised and meticulous with an outstanding attention to detail  
• Be adaptable to changing demands and a fast-paced environment   
• Rapidly absorb new information and apply it effectively  
• Communicate fluently, orally and in writing and present complex information to both technical and non-technical audiences  
• Strong stakeholder management skills with the ability to build lasting relationships and facilitate collaboration  
• Diplomatic ability to influence senior stakeholders and customers of the PMO  
• A strong customer-centric approach  
• Analytical mind-set with ability to perform root cause and options analysis 
• Experience of working within Waterfall and Agile frameworks  
• Excellent knowledge of project management tools and techniques  
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS Project    
• Take personal responsibility for driving your own development

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.