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Messenger Looking For UX Researcher, Messenger (Qualitative) at Menlo Park, CA Full Time
QualificationsResearchUXProduct managementTranslationResearch & developmentBachelor’s degreeDoctoral degreeDoctor of Philosophy
Our UX Research team is designing for the global diversity of human needs. This requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, impacting the experiences for billions of people on a global scale.
We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a diverse range of perspectives and stem from many different backgrounds.
At the heart of what we do is helping people connect with family, friends, and their community by building world class communication tools. Messaging is a key way people communicate today. Working in this space is challenging but also very rewarding, as we help to connect the world through meaningful conversations.
We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a diverse range of perspectives and stem from many different backgrounds.
At the heart of what we do is helping people connect with family, friends, and their community by building world class communication tools. Messaging is a key way people communicate today. Working in this space is challenging but also very rewarding, as we help to connect the world through meaningful conversations.
Work closely with product and business teams to identify research topics
Act as a thought leader in the domain of research, while advocating for the people who could use our products
Design and execute end-to-end custom primary research using a wide variety of methods
Design studies that address both user behavior and attitudes
Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
Communicate results and illustrate suggestions in compelling and creative ways
Work cross-functionally with design, product management, content strategy, engineering and marketing
Generate insights that both fuel ideation and evaluate designs
Bachelor’s degree in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information science, Media studies, Computer Science, or Economics
4+ years’ relevant experience within user experience, applied research setting and/or product research and development
Interest in and experience executing hands-on, primary research
Experience translating research findings into strategic narratives
Master’s degree or PhD in related field
Facebook’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we’re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities – we’re just getting started.
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].
