QualificationsCommunication skillsSQLSalesforceTableauData analysis skills
Business Operations Program Manager, Purchasing Responsibilities:
Create, scale and execute strategic programs to operationalize the UX Research Purchasing process, including Contract and Purchase Order facilitation
Collaborate with Meta Program Managers and stakeholders to address SOW/Contract processes and ensure they meet regulatory requirements – predicting roadblocks, identifying creative solutions, and finding resources
Lead a team of Business Operations coordinators
Foster strong partnerships with cross functional partners and Research stakeholders across all levels to identify and address team needs and challenges
Proactively manage expectations: define clear program roadmaps, provide frequent program updates, identify and communicate risks and adjustments, and ensure commitments are delivered
Hold the line when program progress is in jeopardy while maintaining relationships
Prioritize competing needs with good reasoning and creative solutions
Develop education and training initiatives around UXR procurement processes
Contribute to strategic initiatives across the Business Operations team and broader Research Operations organization
Minimum Qualifications:
6+ years of relevant or related Program or Project Management experience
Demonstrable experience owning high-impact, time sensitive escalations and driving alignment by facilitating challenging stakeholder conversations
Experience working in procurement or compliance environments
Communication skills for interacting with, influencing and tailoring messaging to researchers, leadership, and external partners
Experience developing effective partnerships with peers, senior stakeholders, and cross-functional teams globally
Track record of building scalable operations, familiarity with complex process development, implementation and iterative improvement
Experience juggling competing priorities and effectively managing stakeholders expectations through an organized approach
Experience with Microsoft Office Suite
Preferred Qualifications:
3+ years of vendor partnerships, or in-house agency experience
Experience in data analysis, SQL and Data Visualization Tools (Tableau, Salesforce, etc.)
Experience working directly with UX researchers and/or product designers
Experience working with International partners and teams
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].