QualificationsChange managementProject managementCustomer serviceData collectionLean manufacturingBachelor of ScienceBachelor’s degreeMaster’s degree
Data Center Operations Process Improvement Engineer Responsibilities:
Develop, define, optimize and document data center workflow processes.
Facilitate teams to strong agreement in current state flows, ideal state flows and key actions to drive improvement.
Find opportunities to globally improve and innovate in key areas and processes such as server integration and repairs, documentation and standardization, tooling and automation, Data Center design and capacity planning.
Leverage and support existing metrics and define new ones to support identifying global opportunities to improve efficiency and scalability, and proactively analyze data to quantify risks and opportunities for efficiency gains.
Develop and implement plans for process improvement trials, new process technology integration and supply chain improvement.
Define, document and communicate best practice process standards for teams globally to leverage.
Support building cross functional relationships and have the ability to influence policies and procedures to improve global data center operations.
Ability to travel up to 30% required.
Experience managing multiple projects within the same time schedule, possessing time and project management experience.
Masters, BS, BEng or BA in technical field or commensurate experience in Industrial Engineering, Manufacturing Engineering, Systems Engineering or other technical degree with equivalent work experience.
Experience using structured problem solving methods to address and resolve organizational level problems.
5+ years’ experience in directly transferable, Production Operations/Systems/Process Engineering or Process Improvement.
Experience facilitating teams to work together to reach common goals and gain alignment in action and direction.
Experience in supporting change management activities.
Effective interpersonal, and customer service skills, with experience dealing with tact and diplomacy with all levels of the organization.
Proven experience of supporting process, work-flow and data analysis, to implement improvements through automation and reduce waste.
Knowledge and demonstrated application of Lean Manufacturing and Six Sigma methodologies.
Proven multiple green belt projects completed successfully.
Knowledge of Data Center and Computing Infrastructure.
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