QualificationsData center experienceProject managementCommunication skillsComputer networkingLinuxBachelor of ScienceBachelor’s degree
Data Center Production Operations Engineer Responsibilities:
Perform deep dives and analyze complex technical issues within the data center, ranging from automated tooling to hardware failures and network issues.
Work as a technical lead with cross functional teams on large scale data center projects and initiatives.
Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified.
Work with internal hardware teams and vendors to help resolve complex technical issues, maintain high hardware quality levels and influence future design to ensure ease of serviceability.
Understand/analyze issues and be able to update and develop scripts and smaller sets of software.
Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and SLAs to customers. Identify trends and systemic issues in the fleet and drive resolution.
Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes.
Provide guidance and mentor technical leads and the go-to technical resource for management.
Build cross functional relationships and have the ability to influence policies and procedures to improve global data center operations.
Participate in an on-call rotation.
BS, BA or BEng in technical field or commensurate experience.
5+ years of infrastructure or related experience.
Knowledge of Linux and hardware systems support in an Internet operations environment.
Knowledge of the interdependencies of data center functions and technologies.
Experience managing multiple projects within the same time schedule.
Knowledge of enterprise level networking and storage equipment installs.
Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console.
Time and project management experience.
Experience in modifying and developing in commonly used scripting or programming languages.
Proven communication skills.
Experience in providing technical guidance to external vendors.
Experience in a large-scale data center environment.
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