QualificationsBashPerlMentoringShell ScriptingPresentation skillsBachelor of ScienceBachelor’s degree
RTP Lab Engineer Responsibilities:
Work with hardware design and validation teams, with vendors and others to test and deploy new server and storage products across our data center infrastructure.
Identify, characterize, and root cause hardware failures and error conditions in pre-production hardware environments.
Manage hardware systems projects (experiments, NPI, and product testbeds) that require customization and integration of engineering sample hardware within Meta’s production environment.
Participate in program design, test, phase exit, and retrospective efforts.
Test and troubleshoot new hardware products and components with minimal documentation and direction.
Manage the full lifecycle for lab hardware assets from initial bring-up through end of life.
Collaborate with hardware teams by running small scale experiments, collecting data, and providing feedback on failure symptoms for hardware platforms under test.
Assist in the design and implementation of large-scale experiments requiring custom integration of single or multiple racks of hardware, potentially including modification of the data center environment.
Communicate and coordinate with other data center technical operations teams.
Provide serviceability feedback on new hardware platforms.
Serve as an escalation point regarding all Lab activities and NPI hardware to local datacenter staff.
Maintain a hardware test lab operation within Meta’s production data center environment.
BS or BA in technical field or commensurate experience.
6+ years of experience with Linux and hardware systems support in an internet operations environment.
Experience working in a Linux CLI, leveraging Linux sysadmin tools to investigate and solve problems.
Experience supervising, training, mentoring, and/or leading lab technicians.
Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console.
Cross-functional communication with experience documenting and presenting to teams at all levels.
Experience managing technical projects with ambiguity.
Experience working with hardware engineering teams in developing compute, storage, or AI products.
Exposure and experience working with software development teams during full product lifecycles including hardware integration.
Experience with one or more of the following: Bash, PHP, Python, or Perl.
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