Meta Looking For Specialist, Contractual Operations at North Dakota Full Time

We’re the team that’s responsible for managing reports surrounding Meta’s policies and procedures, complex legal issues and the changing landscape oh on the Internet. We are passionate about building trust. We mitigate legal risk and make the world more open and connected while scaling our operations to support Meta’s users. Our mission is to protect and enforce Meta’s contractual and deal-driven regulatory obligations. As a member of the Contractual Operations team, you’ll play a key role in innovating, improving and handling legal matters efficiently and quickly to ensure that Meta meets its licensing obligations with regards to music, video and deal-driven regulatory agreements. You’ll use data-driven techniques, industry-leading workforce management, advanced process improvement and legal and policy expertise to ensure that we comply with Meta’s obligations and strengthen our strategic partnerships. This team touches a wide array of Meta’s Legal, Media, and Music ecosystem and has a diverse group of stakeholders across the team and company. We are seeking an experienced candidate who is passionate about Meta’s products and our mission, and is relentless in finding smarter, better, faster ways of getting things done. This role will be heavily focused on building and strengthening cross-functional relationships, developing strategies in support of our licenses, contractual obligations, and other rights. Successful candidates will be self-motivated, data-oriented, have an ability to work across different time zones, and experienced in executing global projects from inception to launch.

Develop a deep expertise in legal aspects of Meta’s rights management products, licensing, and music licensing agreements, to effectively advocate for product improvements, support escalations, partner needs, and user experiencesDevelop strategy to support contractual obligations, prioritizing efficiency and global scalabilitySupport contractual obligations through a review of escalated issues, iterating to make improvements in process and operational effectivenessSupport Meta’s media and licensing partners, collaborating with Partnerships, Legal, Product, and Operations teams, to understand and resolve product questions and legal concernsBecome an expert in core operational risk infrastructure, tools, systems, and dataExecute both quantitative and qualitative analysis of data and trends to proactively deliver insights, define goals, and drive improvementsEffectively plan and execute team-wide projects to further our mission and improve user experience while liaising with cross-functional partners in Legal, Operations, Product, Engineering, and Partnerships to move these initiatives forwardDefine clear business problems and prioritize solutions using data-driven analytics, developing success metrics to measure project performance and alignment with team mission and goals

2+ years of work experience in operations and/or end-to-end project management, product, business strategy, and/or operations1+ years of experience in customer support or support operations

Experience in the field of intellectual property, music/video licensing, or digital rights managementDemonstrated track record of disciplined execution, acting independently across competing priorities and exercising judgment

Facebook’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we’re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities – we’re just getting started.

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].