Microsoft Looking For Business Program Manager, Digital Safety at Redmond, WA Full Time

Fostering digital safety for customers, Microsoft’s services, and the overall online ecosystem is one of today’s most pressing issues for the tech sector. Microsoft’s Digital Safety Office, within the Corporate, External and Legal Affairs Division, seeks to:

Shape global policy and emerging legal frameworks related to digital safety by engaging across industry, government, and civil society

Mitigate digital risk to users by enabling Microsoft’s compliance with legal obligations and voluntary commitments to remove or otherwise manage illegal and harmful online content

Integrate safety-by-design into Microsoft products and services by working closely with engineering and business groups to drive real change

The DSO collaborates with many individuals and groups across the company and throughout industry, government, civil society, and academia to deliver on its mission. This includes working closely with Microsoft’s field teams to support engagement on digital safety issues around the globe. The Public Policy and Partnerships team in the DSO has an immediate opening for a business program manager, focused on field enablement and engagement.

Responsibilities

Responsibilities include:
Supporting and growing an internal field community of Regional Digital Safety Leads for both proactive and reactive internal and external engagement on related global, regional, and national public policy issues across digital safety

Updating, maintaining, and developing materials for field personnel on key digital safety public policy issues, including internal backgrounders and resources for external distribution

Working closely with other internal teams to support, as appropriate, advocacy and external engagement, and supporting other operational and policy-related team projects

Managing processes to bring external perspectives into the DSO’s work

Supporting engagement in key digital safety partnerships and collaborations, including representing Microsoft at related events or working groups

Supporting digital safety awareness-raising and consumer capability-building initiatives, including commissioning research and coordinating campaigns, as needed

Qualifications

Required Qualifications:
5+ years of experience in program or initiative management and/or public policy

Bachelors’ degree, or equivalent experience

Preferred Qualifications:
Strong interest in and knowledge of the overall global digital safety and content regulation landscape, as well as specific, topical issues (e.g., terrorism and violent extremism, hate speech, child sexual exploitation and abuse, etc.) – NOTE: There will be no requirement to review potentially disturbing content, but knowledge of the issues is critical

Awareness of related domains, including privacy, human rights, and free expression a plus

Exceptional written and verbal communication skills

Demonstrated expertise in multistakeholder engagement and relationship-building, including across industry, civil society and/or government stakeholders

Ability to think creatively and design program assets that will capture stakeholders’ interest and attention

Proven ability to manage simultaneously multiple facts, figures, timelines and deliverables

#CELA

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.