Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and datacenter optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class Cloud provider.
Be at the forefront of the action in MCIO as part of our Global Datacenter Operations Group!
As a Critical Environment Operations Manager (CEOM), your responsibilities include:
Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft’s online services
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
Reduce high-impact and human-error Critical Environment (CE) incidents year over year
Deliver on cost/energy efficiency initiatives
Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners
Work with regional and global peers to share and build best practices across the entire datacenter portfolio
Embody our culture and values
High School Diploma or equivalent AND 5+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
At least three years’ experience leading and motivating a diverse, technical workforce
To promote health and safety in the workplace, employees are subject to required health related screenings, such as hearing testing, which includes both baseline testing and annual retests, where permitted by applicable law.
Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services
Experience in a Datacenter or other critical environment facility, working with the operation of building cooling, electrical, mechanical and life safety systems, Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS)
Experience working on large scale CE projects
Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)
Experience working in construction environments
Experience as a manager of managers and standing up new critical environments operations team
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Data Center Operations Management M5 – The typical base pay range for this role across the U.S. is USD $125,400 – $224,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $166,000 – $249,000 per year.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and receive up to 2 weeks holistic health time off (front-loaded). Additionally, hourly/non-exempt employees accrue up to 15 paid vacation days, and salaried/exempt employees have Discretionary Time Off (DTO).
Our Commitment to Pay Equity
We are committed to the principle of pay equity – paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
Understanding Roles at Microsoft
The top of this page displays the role for which the base pay ranges apply – Data Center Operations Management M5.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts – the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role – a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.