QualificationsProduct demosWindowsNegotiationSalesBusiness managementBachelor’s degreeMaster’s degreeMaster of Management
The Digital Sales organization is an organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses. This organization is at the forefront of establishing a new sales model leveraging modern technology and big data and analytics to drive impactful demand response and targeted sales coverage. The Digital Specialist – Cloud Acquisition role is focused on working with Microsoft’s account teams to identify and drive opportunities in targeted workloads.
The key goal of this role is to increase incremental sales volume through the generation of new opportunities that result in additional customer revenue. As a Digital Specialist, you will work closely with other customer aligned Specialists and Partners to plan and execute account coverage and campaign strategies to unlock new sales opportunities in our managed accounts. The role is adept at understanding the needs and process pains of customers to identify opportunities where Microsoft solutions can add long-term value.
As a Digital Specialist you will:
Engage with customers in the Microsoft’s Enterprise segment to determine their digital transformation demands which can be fulfilled with Windows 365 (W365)
Demonstrate verbally, in writing and through live product demos, how customers achieve more with W365 and other Microsoft technologies
Actively leverage marketing insights to drive holistic customer conversations.
Nurture new customer relationships into well-qualified W365 opportunities and hand those off to field sales counterparts to successfully close the transaction and enable cloud consumption
Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios
Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers maintain high daily activity, minimum ~60-90 activities/day
Manage the sales pipeline, prospecting and qualifying leads ascertaining the budget, authority, need and timeline for the opportunities in partnership with technical specialists
Work in a fast-paced, collaborative, and dynamic teaming environment with Account teams, Specialist Sales and Technical Sales Specialists, Territory channel and partner managers to effectively manage the opportunities through the sales cycle
Act as a subject matter expert on W365 and share best practices and insights with other team members proactively and consistently
Meet and exceed customer acquisition targets; pipeline for W365, accurately forecast sales
Present key results to the management with action plans, leverage appropriate escalation techniques to stay on top of goals and objectives
Be Customer Obsessed to deliver a world-class customer engagement experience
6+ years sales and negotiation experience
OR Bachelor’s Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work or internship experience.
Additional or Preferred Qualifications
7+ years sales and negotiation experience
OR Bachelor’s Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 4+ years sales and negotiation experience or related work or internship experience
OR Master’s Degree in Business Management, Information Technology, Marketing (or equivalent) AND 1+ year(s) sales and negotiation experience or related work.
French speaking a plus
Knowledge, Skills, Abilities
Account Management. Effective territory/account management: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, pipeline management, and deal negotiation
Executive Presence. Experience and expertise selling to senior business decision makers by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria.
Problem Solver. Ability to work in fast-changing environment and manage ambiguity, while solving customer problems through cloud technologies
Collaborative. Orchestrate and influence virtual teams to pursue sales opportunities and lead v-teams through influence
Competitive Knowledge. Ability to position long term strategic solutions vs. the competition
Performer. A highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition.
Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development of potential
Partners. Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs preferred
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.