Microsoft
The Network Infrastructure Deployment team delivers the hyper-scale, low latency, high reliability network connecting customers around the globe to the rapidly growing Microsoft Cloud.
As a Director of Business Optimization, you will help internal customers and partners remove constraints and accelerate their journey to the Microsoft Cloud. You will be responsible for partner Quality of Service (QOS) and internal Microsoft partner satisfaction.
Responsibilities
Drive the technical requirements to achieve cost savings including defining software requirements.
Orchestrate partner engagement frameworks to include a consistent Rhythm of Business (ROB), ensure execution to contract and/or engagement model, and establish consistent, clear, and timely communications.
Identifying stakeholders responsible for the environment (—that is, who is the Business Sponsor and who will provide the buy-in for determining the success of the engagement)
Represent to internal partners and sponsors initial and ongoing business value proposition (ROI, etc.).
Identify and signal areas of optimization opportunity within existing stakeholder and partner engagements.
Assess utilization and placement (by location) of all current resource types to ensure optimization of resources to achieve scale and increase focus on cost.
Demonstrate thought-leadership in evaluating current organization capabilities vs. future state business demand(s) and establish the ROB for ongoing dialogue.
Facilitate talent and skill gap analysis to ensure comprehensive business coverage and identify opportunities to upskill.
Lead organizational change management to ensure adoption of new tools and processes. Champion change management best practices.
Drive strategic business capabilities and workforce roadmap (3-to-5-year outlook).
Qualifications
Required Qualifications:
Bachelor’s Degree in Engineering, Computer Science, Business Administration or Management or comparable experience.
8+ years of hands-on expertise in project management and agile best practices across large and complex engagements.
5+ Managing engagement goals and leads teams to achieve business outcomes by managing issues, risks, decisions, dependencies, and action items.
Preferred Qualifications:
Bachelor’s Degree in Business Administration or Management or comparable experience
Does the candidate have 8+ years experience in business planning and transformation, operations management, strategy, and project management.
Does the candidate have 5+ Managing engagement goals and leads teams to achieve business outcomes by managing issues, risks, decisions, dependencies, and action items.
Technical Program Management IC5 – The typical base pay range for this role across the U.S. is USD $133,600 – $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 – $282,200 per year.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.
Our commitment to pay equity
We are committed to the principle of pay equity – paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
Understanding roles at Microsoft
The top of this page displays the role for which the base pay ranges apply – Technical Program Management IC5.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts – the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role – a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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