Microsoft Looking For ITIM US & LATAM – ATLANTA at Atlanta, GA Full Time

Integration & Technical Infrastructure (ITIM) Program Manager – Atlanta, Georgia

Data Center Development is the team that delivers the Intelligent Cloud and Edge infrastructure that empowers every person and every organization on the planet to achieve more. We are the foundation for the construction of Microsoft’s world-class enterprise mission-critical network. This role will be at the intersection of construction and technology that enables the growth of our services.

Business Group Description

Come join an evolving team with a growth mindset that is undertaking the challenge of building the technical infrastructure that’s driving the 4th industrial revolution. Cloud Operations and Innovation (CO+I) is the business unit responsible for operating Microsoft’s cloud, and the Datacenter Construction Delivery (DCD) team is accountable for constructing data center capacity. We have a portfolio of complex, multi-disciplinary, multi-million, multi-year data center construction and lease projects underway. DCD is looking to fill the critical role of ITIM for our Atlanta Region.

Job Description:
The Integration and technical Infrastructure Manager (ITIM) role requires strong interpersonal, communication, and organizational skills. We are seeking a Program Manager with the ability to self-direct and a strong background in Data Center technical construction, with an emphasis on telecom/network construction management.

The ITIM is responsible for managing all Integration and fit-out activities associated with MSFT-owned systems and/or services and critical infrastructure required to be installed into a new data center build or lease the facility to deliver capacity to the business. The role requires identifying and managing scopes and interdependencies between all external and internal stakeholders and coordinating with the physical construction build and contractors. The ITIM is responsible for coordinating the handover process and ensuring the required documentation and expectations are met to hand over the space to our Operations teams.

The ITIM is responsible for producing and managing project plans and executing or supporting significant milestones such as Early Access, Beneficial Use, Ready for Service, Ready for Network Install, Corporate Network Live, Security Cx Complete, Fit Out Complete, Lockdown, Colo Ready, and for the financial approval and management function of these tasks.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

The key responsibilities of the ITIM include, but is not limited to:

The ITIM will be a relentless advocate for managing a safe work site, supporting the implementation of the Microsoft High-Risk Activity (HRA) program, working with the lease, and building fit-out teams to deliver trade collaboration methods to improve safe working and coordination of the job sites.

The ITIM will be responsible for coordinating internal Microsoft scope and resource efforts, requirements, and schedules with the fit-out contractors, Owner Furnished Vendors, and Suppliers to ensure a smooth and timely handover of the constructed Data Center facility and capacity to the Microsoft Operations team and Business Groups.

The ITIM will coordinate with the Data Center Engineering (DCE) team and supporting specialty consultants to review, improve and execute the Basis of Design (BOD).

The ITIM is responsible for procuring, coordinating, and executing the following scopes: electrical power to the rack level, hot or cold containment, telecom installation, security systems installation, corporate network deployment, and turn-up.

Develop Scope of Work (SOW) documentation for the procurement of lease fit-outs to align with Microsoft’s RFQ (Request for Quote) guidelines and policies.

The ITIM will be responsible for identifying and managing stakeholder dependencies and construction deliverables and handoffs for/with the following Microsoft teams: E2E (End-to-End), NID (Network Infrastructure Deployment), Security (DCPS), Microsoft IT (CSE&O), DCI NE (Network Engineering) and Telephony.

The ITIM will work alongside the DCD Construction Manager and report to the Regional ITIM team leader

Business Processes:
Create and/or maintain best practices to identify and incorporate cost-effective solutions in line with evolving Division 1 specification requirements and report on KPIs.

Manage the selection, contracting, and integration of multiple vendors/subcontractors and internal partners.

Drive deployment of solutions that can be socialized globally across DCD projects, builds, and leases.

Facilitate client/sponsor decision-making to drive solutions, schedules, and manage change as required.

Apply influence and persuasion strategies and negotiation skills to identify options and recommend solutions.

Communication:
Regularly reviews cost and KPI metrics, invoices, process/policy communications to client partners.

Coordinate meetings and activities of lessors, vendors, cost managers, and Integration of lessons learned to deliver our critical environment capacity.

Attend scheduled owner/architect/contractor (OAC) and other project meetings and report, as necessary.

Provide weekly project status reporting to Data Center Execution standards, including project progress on safety, scope, schedule, and budget in relation to the Integration scope and packages as required.

Challenge and remove barriers by working with others around a shared need or customer benefit.

Ability to maintain a broader perspective, identify and evaluate opportunities to enhance the business through cross-group collaboration.

Incorporate diverse and inclusive perspectives to address dynamic business situations thoroughly.

Accountability:
Responsible for developing, managing, and reporting on safety, scope, schedule, and budget in relation to the Integration and technical fit-out scope and packages.

Work independently in support of the Data Center Development Projects.

Track lessons learned and identify and execute on cost down site up opportunities.

Provide Vendor oversight and performance management, as required.

Review and approve vendor scope of work and design reviews of the site and building plans, as required.

Validate subcontractor pay-applications and invoice review and approval in line with milestone payment schedules.

Knowledge, experience, and skills:
Bachelor’s degree in computer science, business management, electrical engineering, construction management, or similar experience.

5+ years’ experience in IT or data center construction-related project management.

Self-starter with demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously

Experience managing large-scale enterprise projects with both localized and virtual teams.

Cross-group collaborator and influencer across teams and organizations with proven success in participating in cross-functional teams to deliver critical projects.

Be able to work within a dynamic team of full-time employees and consultants in a diverse environment.

High personal standard to deliver a thoughtful, polished, and quality work product

• Understanding of earned value management and other project budget tracking metrics.

Qualifications

BICSI RCDD or similar Telecommunications Design/Installation Experience preferred

Cisco Certified Network Associate – CCNA preferred

Previous Data Center construction or telecommunications infrastructure management experience is a plus.

Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred.

OSHA Construction Health & Safety Knowledge or local jurisdictions standards

These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years after that.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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