Microsoft Looking For Modern Work, Business Development Manager at Redmond, WA Full Time

Customer Success is a dynamic and globally diverse organization. In Customer Success we listen to our customers, help accelerate adoption and usage of Microsoft technology, learn from their experiences, and champion their feedback to engineering teams to deliver world-class services that help customers achieve their business outcomes and maximize their potential.

The Modern Work CSU is looking for a Director to lead a team of very senior engineers who help our customer modernize their application environment to take advantage of the latest technologies and security that Microsoft has to offer. As part of this role the senior leader will also deliver on Windows 11 adoption targets.

The Application Consult Team is brought into situations where our customers need to modernize a single or multiple applications to take advantage of the latest offerings from Microsoft. The team works on custom scoped engagements that typically are teaching and showing the customers development team how to modernize their applications using the latest Microsoft tooling. While typically not a billable service, these engineers add great value for the customer and enable future Microsoft sales and expansion opportunities.

As evangelists for the portfolio and the development tools that Microsoft offers, you will often see them delivering webinars or speaking conferences and events where large numbers of developers are present.

Responsibilities

• Attract and/or develop key talent to deliver on the team’s charter.
• As the team moves into the MW area define the transition of the team to continue delivering their previous scope and charter while developing a plan to extend the team more into core MW initiatives.
• Own the Windows 11 deployment and adoption activities through pilot program in H2 FY22.
• Develop strategic plan across endpoint related portfolio to ensure Microsoft’s full value proposition can be realized by our customers
• Thought leader across CSU’s for leveraging the endpoint ecosystem and developer frameworks to drive further adoption across portfolio and for MW

Qualifications

• This role requires a strategic leader who thrives on building businesses across boundaries and from early days. You must demonstrate strong skills in adaptive leadership, cross-organizational collaboration, ability to drive impact through influence, relationship building and executive engagement skills.
• As a people manager and leader, you will attract and develop a high performing global team and be responsible for partnering with leaders across corporate and field to enable high-performing teams through direct and indirect support for talent acquisition and development.
• 10-15 years of professional experience including extensive customer success experience, deep technical knowledge of Microsoft portfolio and strategic skills to ensure plans are adopted across organizational/product line boundaries.
• Expertise in selling and implementing solutions across multiple industries
• High energy leader that can communicate effectively up and down the management chain.
• Demonstrated track record of effective communication with business and technical leaders at all levels within large enterprises and (for internal candidates) within Microsoft Business Groups, Sales, Services and Partner organizations
• Ability to create effective relationships, listen, influence, and collaborate internally and externally at all organizational levels.
• Ability to work through ambiguous situations with can-do attitude and proactively determine creative solutions.
• Have a strong technical background and in leading technical teams.
• Preference for global experience.
• Relevant education required, masters preferred

For Colorado residents only, the pay range is between $139,200 – $204,00

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.