QualificationsResearchUXBachelor’s degreeMaster’s degreeDoctoral degreeDoctor of Philosophy
At Microsoft, we’re building a culture based on learning: We want to know what our customers want and what’s going to make their work and lives better. Innovation only happens when we really understand our customers. That’s where you come in. We’re looking for a researcher who’s driven by empathy for customers, and the need to know how to serve them better. The right candidate will also be passionate about collaborating with partners, have excellent presentation skills and a dedication to fostering relationships.
We are seeking a motivated, creative researcher who’s obsessed with understanding customers and excited about making web experiences better for everyone. You’ll work closely with an interdisciplinary team to deliver the customer voice needed to improve the Edge browser. You should have experience with a broad array of research methods and activities, and a proven track record of success working directly with partners. As your product team creates new features, you’ll help them make decisions based on data and user perspectives. You bring your skills to your fellow collaborators with optimism, a retractable ego, and an open mind.
In our team, we believe in the power of inclusion, diversity of ideas, work / life balance, and the joy of solving challenging problems. We strive for a collaborative culture where everyone can flourish and innovate.
Join us, and you’ll be a part of a passionate community of design and research professionals, working on a product that touches hundreds of millions of lives every day!
Demonstrates operational research excellence for a feature or a product.
Demonstrates awareness of potential human and methodological biases and takes steps to mitigate their impact on the validity of the data collected and potential conclusions drawn.
Leads planning efforts for user experience research studies to help the organization inform product and user experience strategies.
Addresses complex challenges that might arise such as from complicated technical issues and product dependencies.
Applies research methods for effective execution of a feature area.
Guides multi-person research efforts resulting in strong product outcomes for a feature area.
5+ years User Experience Research experience AND Bachelor’s Degree in Psychology, Behavioral Sciences, Human-Computer Interaction, Human Factors Engineering, Information Science, Social Sciences, or related field
OR 3+ years User Experience Research experience AND advanced degree (Masters or PhD) in Psychology, Behavioral Sciences, Human-Computer Interaction, Human Factors Engineering, Social Sciences, or related field
3+ years relevant domain experience within technology sector.
3+ years experience in research methods impacting both product direction and detailed experience design.
PhD in Psychology, Behavioral Sciences, Human-Computer Interaction, Human Factors Engineering, Social Sciences, or related field.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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