QualificationsFinancial managementMarketingManagementBachelor’s degreeMaster’s degree
The US Modern Work, Surface & Security team is accountable for the US subsidiary revenue (a multibillion dollar business), scorecard and market share for across Enterprise, Government as well as Small, Medium Corporate segments. Our team owns the go-to-market across field, partner & marketing for Microsoft US. As the business manager you will help drive strategic priorities and operational efficiencies.
We are part of the US Marketing & Operations (USM&O) which is the ‘Marketing and COO’ function for Microsoft US. USM&O executes company strategy and priorities that enable us to achieve our business goals with a focus on B2B customer engagement by developing and executing on go-to-market programs, Marketing Campaigns, and a Field Operating Model.
Drives business direction and responsibility for leadership team to manage the planning process ensuring coordination with corporate planning processes as well as integration across the broader organization. Drives the architecture, development, and execution of the rhythm of business (ROB). Works with senior leaders to drive outcomes. Provides direction for identifying and determining objectives to execute which are in alignment with the goals of the organization. Drives business review cadence.
Collaborates with internal stakeholders and Microsoft teams to oversee the creation and implementation of plans. Sets best practices for strategy leveraging consolidated information, advocating for business cases, and presents cases to leader and business partners. Leads and oversees processes to ensure alignment across groups. Establishes key performance indicators (KPIs) in alignment with strategy. Works with the organization to establish and report against targets, and adjusts targets if necessary.
Leverages knowledge of organizational strategy and planned deliverables for the upcoming year(s) to design budgets. Works in partnership with Finance to approve budgets. Develops forecast in partnership with the leadership team. Oversees the development of metrics for budgeting and forecasting. Identifies actions that can be taken to course-correct and drive performance improvement and anticipates business challenges. Works with Procurement team to coordinate future resources. Collaborates with leaders regarding resource management planning. Ensures that the leader is aligned on the headcount strategy.
Maximizing the Leader
Leverages relationships to influence and advise on strategic decisions, content, and/or expertise. Leverages key partnerships to drive the agenda for the leadership team and ensure follow up. Manages and builds relationships with senior leaders. May interact with a broader array of high-level partners. Creates alignment within partnerships by providing an objective point of view, ensuring all voices are heard, synthesizing ideas, and creating an action plan.
Leverages knowledge of the leader’s goals and business approach to ensure business activities are aligned with the leader’s objectives. Supports the leader in one or more key business management areas (e.g., setting key goals, priorities, and definitions; team culture and health; communications; budget/finance; industry/specific business knowledge). Synthesizes information into insights that inform business decisions, leveraging expertise to influence the leader and leadership team. Leverages people management/influence expertise to assist leader with people management as needed. Lands organizational changes.
Leads executive-level communication with a variety of internal audiences. Develops presentations and messaging related to the team’s mission and key projects. May perform executive-level communication with a variety of audiences. Ensures alignment with business priorities. Proactively seeks out relevant content to communicate to the organization.
Drives accountability for the team and organization in executing core business activities. Reviews performance, commitments, execution, and leverages stakeholders to achieve results. Serves as a point of contact while understanding the business status. Oversees corporate governance and performance management by providing insight and guidance into prioritizing performance metrics, defining and monitoring forward-looking key performance indicators (KPIs), communicating to senior leadership on progress, and evangelizing processes from the top levels of the company. Creates clarity in ambiguous situations to facilitate and drive prioritization and decision making for leaders across the organization.
Monitors team/organization health and supports the leader in responding to team culture issues, as well as leading culture initiatives (e.g., Diversity and Inclusion, hiring, onboarding) while partnering with Human Resources to do so. T
racks the use of role-based compliance trainings and new trainings; drives the training completion rates. Ensures a healthy compliance scorecard for the team/organization. Capitalizes on team strengths and identifies development areas.
Special Projects/Programs and Initiatives Advisor
Drives cross-team projects as needed to meet the changing business environment and manage complex business needs. Engages in project management or may act as a project/program manager to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple functional disciplines and business organizations.
Bachelor’s Degree in relevant field (e.g., Liberal Arts, Marketing, Business Administration, Management, Computer Science) AND 6+ years experience in marketing, business planning, operations management, strategy, project management, human resources, or business-related roles
OR equivalent experience.
Bachelor’s Degree in relevant field (e.g., Liberal Arts, Marketing, Business Administration, Management, Computer Science) AND +6 years experience in marketing financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
OR Master’s Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 5+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
OR equivalent experience.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.