Oracle
As a Delivery Consultant I, you will consult with clients during implementations to deliver client-specific venue configuration, testing, and training. As a member of this team, you are responsible for consulting with clients on current workflows and configurations, upgrade implications, system changes and enhancements as well as ongoing system maintenance. In addition, you will complete client-specific design, configuration and troubleshooting with appropriate tools, complete full solution build with accountability for build quality score and follow up actions as well as apply and suggest improvements to implementation methodology and consult on complex configuration decisions. As a member of this team, you will develop and execute test plans and test script execution and note changes in end user functionality while also reviewing new defects, write steps to test, outline information for change requests and notify clients. Finally, your responsibilities will also include navigating across venues to resolve issues, propose mitigation strategies, and escalate when appropriate to solution and engagement while also leveraging internal and external resources to deliver problem identification and resolution.
Basic Qualifications
- At least 4 years of total combined related work experience and completed higher education
Preferred Qualifications
- Bachelor’s degree
- At least 1 year of health care information technology project management, sales or consulting work experience
- A least 1 year of systems management or implementation work experience
- Healthcare IT experience in a Hospital and/or provider workflows
- Cerner work experience
Expectations
- Preferred a candidate reside in or around the Montgomery, AL, Central or East Coast time zone
- Willing to work on call shifts as needed
- Willing to travel up to 20%
- Willing to work additional or irregular hours as needed and allowed by local regulations
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
- Perform other responsibilities as assigned