Provide support to internal users of Oracle Applications and legacy applications and ensure maximum efficiency in the use of those applications. Respond to requests for support by users. Test and coordinate testing of new releases of Oracle Applications. Log bugs against applications and follow up with IT and Development. Monitor future applications releases. Train users on features of applications. Maintain applications responsibilities based on work group of user. Act as reporting resource. Represent users at Data Center meetings, user meetings at quarter end and whenever necessary.
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. BS or equivalent experience in programming on enterprise or department servers or systems with 0 – 2 year experience.
Medical Center Hospital (MCH) and Oracle Cerner have a highly aligned mission, vision, and values which makes an opportunity to join the team an ideal role for anyone looking to blend a career in healthcare IT with onsite support at a client. The future is bright for MCH with continued expansion, renovation, and progress. Come be a part of our team!
As a Delivery Consultant I, you will consult with teams at MCH during implementations to deliver client-specific venue configuration, testing, and training. As a member of this team, you are responsible for consulting with clients on current workflows and configurations, upgrade implications, system changes, enhancements, and ongoing system maintenance. In addition, you will complete client-specific design, configuration, and troubleshooting with appropriate tools, the complete full solution builds with accountability for build quality score and follow-up actions, and apply and suggest improvements to implementation methodology and consult on complex configuration decisions. As a team member, you will develop and execute test plans and test script execution and note changes in end-user functionality while also reviewing new defects, writing steps to test, outline information for change requests, and notify clients. Finally, your responsibilities will also include navigating across venues to resolve issues, propose mitigation strategies, and escalate when appropriate to solution and engagement while also leveraging internal and external resources to deliver problem identification and resolution.
Medical Center Hospital (MCH) has provided care to the Permian Basin for 70 years in the city of Odessa and surrounding counties. MCH has grown into a 402-bed Level II Trauma Center with over 2,500 employees and 350 physicians. The city offers a myriad of activities, an abundance of summer sun with mild dry winters, and a charming small-town feel close to many destinations.
Basic Qualifications
At least 4 years total combined related work experience and completed higher education
High School Diploma
Preferred Qualifications
Bachelor’s degree or equivalent relevant work experience
Expectations
Perform other responsibilities as assigned
Willing to travel up to 100% as needed
Willing to work additional or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position