Oracle Hiring for Onsite Support Technician 2-IT at Washington, DC

As a member of this fast-paced, leading-edge database/applications company, work with the team to deliver real time 24×7 enterprise-wide technical support for internal and/or external customers. This includes but is not limited to user support of business applications, troubleshooting of technical problems and acting as a liaison between customers and resolving groups.

As a Support Technician, with the Ambulatory team you will provide day-to-day technical support end-users hardware and software needs and project-based support. You will provide routine, technical support and maintenance for desktop, laptop, and network systems including hardware, application software, operating systems, and connectivity. In addition, you will be responsible for troubleshooting hardware and software issues and document resolution with support as needed while also repairing or replacing defective equipment with support as needed. As a team member, you will also install, configure, update end-user desktop and laptop software with support as needed, and prioritize and escalate issues when appropriate. Your responsibilities will also include performing telecom moves, adds, and changes for end-users with limited support. Finally, as a support technician of this fast-paced Ambulatory team, you’ll support multiple locations ranging from Eastern Shore to Richmond. Travel is required. You will work on a team that delivers technical support for internal and/or external customers. The support technician will provide PC workstation support to the computer user population at different locations

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

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Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

As a Support Technician, with the Ambulatory team you will provide day-to-day technical support end-users hardware and software needs and project-based support. You will provide routine, technical support and maintenance for desktop, laptop, and network systems including hardware, application software, operating systems, and connectivity. In addition, you will be responsible for troubleshooting hardware and software issues and document resolution with support as needed while also repairing or replacing defective equipment with support as needed. As a team member, you will also install, configure, update end-user desktop and laptop software with support as needed, and prioritize and escalate issues when appropriate. Your responsibilities will also include performing telecom moves, adds, and changes for end-users with limited support. Finally, as a support technician of this fast-paced Ambulatory team, you’ll support multiple locations ranging from Eastern Shore to Richmond. Travel is required. You will work on a team that delivers technical support for internal and/or external customers. The support technician will provide PC workstation support to the computer user population at different locations

As a Support Technician, with the Ambulatory team you will provide day-to-day technical support end-users hardware and software needs and project-based support. You will provide routine, technical support and maintenance for desktop, laptop, and network systems including hardware, application software, operating systems, and connectivity. In addition, you will be responsible for troubleshooting hardware and software issues and document resolution with support as needed while also repairing or replacing defective equipment with support as needed. As a team member, you will also install, configure, update end-user desktop and laptop software with support as needed, and prioritize and escalate issues when appropriate. Your responsibilities will also include performing telecom moves, adds, and changes for end-users with limited support. Finally, as a support technician of this fast-paced Ambulatory team, you’ll support multiple locations ranging from Eastern Shore to Richmond. Travel is required. You will work on a team that delivers technical support for internal and/or external customers. The support technician will provide PC workstation support to the computer user population at different locations