Oracle Hiring for Oracle Cerner Federal Learning Specialist at United States Full Time

Deliver educational materials in person and virtually for federal projects, providing additional training support to participants as needed and promptly addressing questions and concerns

Collect feedback from training participants and share with project leadership and content owners to improve materials and delivery methods

Provide one-on-one end-user support at federal client sites to perform high-level solution tasks

Identify and surface process, workflow and technical concerns to appropriate project team members or content owners

Facilitate bi-directional feedback between the project team and end users to improve efficiency of communication and issue resolution

Present observations and feedback to appropriate stakeholders on system adoption and utilization

Partner with federal clients to drive behavior change in order to increase adoption, efficiency and satisfaction.

Bachelor’s degree or relevant equivalent work experience.

If you are a Colorado resident, Please Contact us or Email us at [email protected] to receive compensation and benefits information for this role. Please include this Job ID: 184342 in the subject line of the email.

Deliver educational materials in person and virtually for federal projects, providing additional training support to participants as needed and promptly addressing questions and concerns

Collect feedback from training participants and share it with project leadership and content owners to improve materials and delivery methods

Provide one-on-one end-user support at federal client sites to perform high-level solution tasks

Identify and surface process, workflow, and technical concerns to appropriate project team members or content owners.

Facilitate bi-directional feedback between the project team and end users to improve the efficiency of communication and issue resolution, and present observations and feedback to appropriate stakeholders on system adoption and utilization.

Partner with federal clients to drive behavior change in order to increase adoption, efficiency, and satisfaction.

Bachelor’s degree or relevant equivalent work experience.

If you are a Colorado resident, Please Contact us or Email us at [email protected] to receive compensation and benefits information for this role. Please include this Job ID: 181534 in the email’s subject line.

Responsibilities

As a Federal Learning Specialist on the Federal Learning Delivery team, you will deliver educational materials in person and virtually, provide one-on-one support to participants, and address or provide prompt follow-up to questions. You’ll work to identify and surface process, workflow, and technical questions to appropriate project team members or content owners collect feedback from participants, and share with project leadership or content owners to improve content and delivery methods. You will also be responsible for delivering various federal client conversion and adoption projects and providing pre and post-go-live training and coaching. Federal Learning Specialists possess excellent communication skills, decision-making skills, flexibility and comfort with ambiguity, the ability to work comfortably with technology, an understanding of the adoption process, and a willingness to learn and adapt in a fast-paced, client-facing environment.