Pharmacy License in good standing
3+ years pharmacy compliance, regulatory management, or operations
Knowledge of pharmacy regulations and laws
Business proficiency in speaking and writing in English
Aptitude for building strong working relationships
Proven organization skills and ability to manage multiple competing priorities
Strong written and verbal communication
Attention to detail and thorough documentation practices
Willingness to travel up to 30%
Amazon’s Pharmacy Compliance team is seeking a Regulatory Change Management PM to create and manage the regulatory change management process. As a new role, the Regulatory Change Management PM will have the opportunity to build a foundational element of the compliance team from the ground up. Amazon pharmacy will rely on this person to stay informed of relevant regulations, understand how they apply to the Amazon Pharmacy and hold teams accountable to implementing changes accordingly. A successful candidate in this role will be a self starter and be excited about starting with a blank slate and building out this function. This person should also be able to partner well with external stakeholders (e.g., regulatory agencies) as well as internal stakeholders (e.g., pharmacy operations and business teams). They must have strong communication skills to explain the new regulations and the desire to learn the current business operations. This individual must be able to think big and be creative to deliver results. You should be a self-motivated individual interested in the pharmacy business and able to work both independently and collaboratively. As part of this team you will be expected to consistently raise the high bar of compliance and operational excellence as we rapidly grow, scale, and innovate and ultimately make Amazon Pharmacy the most customer-centric pharmacy on Earth.
Key job responsibilities
Monitor Pharmacy regulatory agencies for relevant changes through research and relationships with regulatory agencies.
Develop a thorough understanding of the meaning, intent, timing, and nuances of regulatory changes to be able to explain them to the business.
Partner with Amazon Pharmacy’s business and legal teams to assess regulatory changes and associated impact.
Collaborate with business teams to design an implementation plan that meets the needs of new regulations.
Track implementation process to ensure timely completion of projects and that the final product meets the regulatory requirements.
Document the regulatory change management process from start to finish.
Present reports to internal leadership on regulatory changes and Amazon Pharmacy’s response
May occasionally be asked to attend meetings of regulatory agencies.
Assess current business workflows, identify gaps and propose workflows to remediate or meet regulatory or compliance business needs
A day in the life
Review meeting minutes, notes, online tools, emails, and other resources to identify new regulation changes.
Draft detailed written explanations of regulatory changes to be shared with relevant internal stakeholders.
Partner with legal to evaluate new laws and regulatory changes and document impact to Amazon Pharmacy.
Meet with the business to understand current processes and communicate how regulatory change will impact the current business model.
Assist the business in drafting a plan to comply with new regulations
Monitor and update a tracking system to indicate the status of regulation implementation and the status of the business team’s plan to comply.
Report work to leadership levels to provide an understanding of changes in the regulatory landscape and associated business requirements.
About the team
Pharmacy is a highly regulated industry and compliance impacts nearly all teams and business operations. The Amazon Pharmacy Compliance team has the unique ability to see broadly across the org and make a significant impact to ensure compliance measures are implemented and communicated timely to all impacted parties. In this role, you will have the opportunity to help build out a growing Amazon team. You will be joining a motivated group with a startup mentality that is eager to expand our business and improve the pharmacy experience for our customers. There are endless opportunities to innovate and make a visible impact in the company and we are passionate about helping our team be successful and advance in their career.
Comfortable navigating multiple systems and working in ambiguous environments
Self-motivated and able to work without direct supervision
Experience engaging with and influencing multiple stakeholders
Ownership and creativity to build a program from the ground up
Ability to display “backbone” and hold stakeholders accountable
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.