Sony Interactive Entertainment Looking for Operations Program Analyst II at San Mateo, CA Full Time

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Operations Program Analyst II

Join SIE’s Global Supply Chain team and embark on a gaming adventure like no other! As an Operations Analyst, you’ll play a pivotal role in ensuring the seamless flow of physical software supply chains, with a special focus on Third-Party software, collaborating with publishing partners through pre-production & software planning. Unlock your career in gaming with SIE’s Global Supply Chain Team!

What you’ll be doing:

• Own and drive end-to-end delivery of multiple strategic and complex cross-regional, cross-functional initiatives with multi-level dependencies.
• Collaborate with publishing partners to review product release plans including timelines, need by dates and risks.
• Understand strategies, objectives, priorities, and goals, and translate into successful software product launches for designated accounts.
• Identify, understand, and manage upstream/downstream dependencies.
• Document processes to support new pricing programs and initiatives.
• Ensure clear communication for status reporting, issues and challenges to cross functional teams and stakeholders.
• Identify areas of improvement and support efforts to optimize productivity and efficiencies.

What we’re looking for:

• At least 2 years’ experience in program/project management.
• Experience working with globally distributed teams and multicultural working environments.
• Consistent track record of managing pre-production schedules, issues, risks, and communications between publishers, and the manufacturing facility.
• Proficiency and an ability to understand software technology, code approval challenges and risks.
• Understanding of software lifecycle, release processes, and iterative development practices.
• Experience in partnering with multiple cross-functional teams (i.e., Asset Management, Release Management, Global Account Teams, manufacturing facility, 3rd Party Publisher, etc.)
• Experience creating and delivering disc production summary reports and presentations as needed.
• Experience in initiating and driving process improvements.
• Expertise with collaboration tools (Google Drive, and Microsoft Teams, Zoom, etc.)
• Experience in a software and manufacturing environment; video gaming industry preferred!
• PlayStation offers a global hybrid office/remote working model — Flex Modes — which aims to combine the flexibility of remote working with the magic of in-person collaboration. The model is built upon the principle of working together in-person as work requires, with the freedom to work remotely otherwise.

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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$74,300 — $111,500 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.