Tesla is looking for an experienced Mobile Glass Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. The role will require daily travel within the region directed by Mobile Glass Dispatch team. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you. More details about the job are listed below:
Responsibilities:
Operate a variety of hand, power, and shop tools as required to service automotive glass components
Perform repairs and replacements of vehicle glass components
Partner with experienced technicians on the inspection, repair, and service of Tesla electric vehicles, as needed
When applicable, ensure vehicle Driver’s Assistance System is operating as intended with utilization of computer/calibration software
Perform equipment inspections, adjustments and certifications
Maintain records of time, expenses and materials
Perform other related duties as assigned
Help maintain cleanliness of vehicles
Effectively handle multiple priorities, organize workload, and meet deadlines
Safely operate company vehicle
Communicate professionally with customers and other stakeholders
Daily regional travel
Requirements:
Knowledge and training on removing and installing glass, primarily windshields.
Trade school training/ ASE’s a plus
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders
Ability to quickly learn and adapt to new systems, processes, and a dynamic work environment
Must be comfortable with daily regional travel and operating a large service vehicle
Must display a sense of urgency when responding to customer Roadside Assistance needs
Excellent customer service and problem solving abilities