Tesla Looking For Operations Advisor- Temecula, CA at Temecula, CA Full Time

The Operations Advisor creates and maintains operational efficiencies to drive productivity within the store. The Advisor role supports and empowers the Customer Experience, Tesla Advisors, and Management teams to possess and utilize the tools necessary to meet and exceed targets. You will proactively provide organization and support to maximize performance and productivity.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

Responsibilities

Work closely with other employees to ensure smooth transitions for customers toward a successful delivery appointment

Demonstrate mastery of presenting, selling and delivering the entire Tesla eco-system.

Prepare customer loan and DMV documents prior to delivery appointment and confirm accuracy

Maximizing Tesla Scheduling Service calendar for drives and delivery

Maintaining store facilities: supplies ordering, work orders, vendor communication

Maintaining store fleet: coordinating service, allocation Management

Support training, new hire onboarding, organizing and/or executing validations

Compiling and running daily + weekly reports to analyze store performance and improve

Maintaining brand and EHS standards, cascading feedback or adjustments to local team

Monitoring and executing expenses

Keyholder responsibilities to include opening/closing of store conducting morning/evening huddles and recaps

Perform additional responsibilities as assigned to meet business need including Sales and Delivery

Requirements

At least 1 year of related experience

Proactive team member who is goal-oriented + highly motivated

Proven ability to develop collaborative relationships and act as a well-respected, trusted partner with whom others want to work

Great attention to detail with strong organization and communication skills

Positive, enthusiastic and passionate mindset

Ability to work evening hours, weekends and holidays in a retail environment

Ability to obtain appropriate state licensing, where applicable

Must be at least 18 years of age and maintain a valid driver’s license and an acceptable and safe driving record

Must be able to successfully pass a pre-employment background check

Legal right to work in the United States

Along with competitive pay, this position is eligible for benefits including:

• As a full-time Tesla employee, you will receive full benefits from day 1 for you and your eligible dependents
• Medical plan options for Kaiser, Aetna PPO and HSA (including infertility and transgender coverage)
• 2 medical plans with $0 paycheck contribution
• Vision & dental plans (including orthodontic coverage)
• Healthcare and Dependent Care Flexible Spending Accounts
• Company Paid HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
• Company paid Life, AD&D, short-term and long-term disability
• 401(k) match, Employee Stock Purchase Plans, and other financial benefits
• Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays
• Back-up childcare and employee discounts
• Voluntary plans such as critical illness, hospital indemnity, accident insurance, and pet insurance
• Voluntary Identity Theft and Legal Services plans
• Adoption and surrogacy benefits