Tesla Looking For Parts Advisor – San Jose, CA at San Jose, CA Full Time

Responsibilities

• Assist Tesla Body Shops with parts related questions via email and phone
• Effectively communicate estimated parts ship and arrival time, and provide support for technical parts questions
• Follow up with body shop members on parts order and ensure complete satisfaction
• Work closely with Tesla’s internal teams to improve processes and provide feedback.
• Accurately record parts transactions and data into Dealer Management System-attention to detail is critical
• Prioritize and efficiently manage a high volume of work, and meet deadlines
• Maintain daily metric goals.
• Perform other duties as needed

Requirements

• 1-3 years of experience in the automotive industry
• Degree or Certificate from a University program in Automotive Technology a plus
• Internal Tesla candidates must have experience using WARP Drive
• Knowledge of methods, techniques, parts, tools, and materials used in the repair of vehicles
• Ability to work in a fast-paced environment, strong organization skills, problem-solving aptitude
• Ability to adhere to performance metrics including: CSI, department goals
• Proficient with Microsoft Office Suite, Enovia, CATIA, CAD or other PLM system experience is a plus
• Strong written and verbal communication skills as well as the ability to follow instructions required
• Dealer automotive service experience a plus
• Must be 18 years or older

Employee Benefits

As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents.
Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
3 medical plan choices with $0 paycheck contribution
Vision & dental plans (including orthodontic coverage)
Company paid Life, AD&D, short-term and long-term disability
401(k), Employee Stock Purchase Plans, and other financial benefits
Employee Assistance Program, Paid Time Off, and Paid Holidays
Back-up childcare and employee discounts

Job Type: Full-time

Pay: $11.00 – $21.00 per hour

Schedule:

Education:

• High school or equivalent (Preferred)

License/Certification:

• ASE Certification (Preferred)

Work Location: One location