Tesla Looking For Technical Product Manager, Content Operations at Palo Alto, CA

What to Expect

Tesla Inc. is seeking a Technical Product Manager, Content Operations to join our team in Palo Alto, CA. As the bridge between our engineers and our customers, you will be authoring customer-facing documentation that showcases the hard work going on behind the scenes. Styles of documentation include, but are not limited to, release notes, in-vehicle and mobile app notifications, and UI copy within vehicle apps.

Tesla is a fast-paced working environment that celebrates highly motivated individuals. We believe in working fast, learning from our failures, and making it better next time. Our team is full of people with deep technical understanding, excellent communication skills, and time management prowess. If you have a love of learning something new every day and can clearly communicate what you learn to audiences with various levels of technical knowledge, then you will fit right in. The work that you do will create changes in current and future production vehicles and help transition the automotive industry to a revolutionary approach to transportation.

What You’ll Do

• Gather source information and requests from cross-functional subject matter experts to produce easy to understand customer-facing documentation.
• Collaborate and foster excellent working relationships with subject matter experts from all levels of the organization.
• Prioritize the development of new and/or existing content based on existing deadlines and urgency of new requests.
• Work closely with Firmware and Program Management teams to keep track of upcoming changes and release roadmaps.
• Manage tasks and information flow using collaboration software (such as JIRA, SharePoint, and Confluence).
• Write content according to a style guide and enforce organization standards.
• Conduct document reviews and collect approvals from stakeholders to ensure the accuracy of the technical documentation.
• Collaborate with UI Localization team to get content localized for each release.

What You’ll Bring

• Bachelor’s degree in Technical Communications or Computer Science or equivalent industry experience
• 3+ years of experience writing release notes or similar documents for a fast-paced development environment
• Experience writing release notes or similar documents for a fast-paced development environment
• Positive attitude toward changes and late-stage project scope updates (which often times are constantly changing until the last second).
• Ability to edit and create documentation that is accurate, complete, clear, specific, and as concise as possible.
• Ability to explain technical concepts to peers, people from various parts of the organization, non-technical people, and third-party consumers.
• Excellent analytical, attention-to-detail, troubleshooting, problem-solving, communication, and teamwork skills.
• Must be organized, detail-oriented, and able to multi-task and evaluate priorities.
• Self-directed and able to work independently with minimal supervision.
• Experience with Version control (Git)
• Aspiration to work with C++, Go, Python