What you’ll do…
Creates and revises key business components processes and procedures by analyzing data and evaluating key business components (for examples, processes, standards, workflows, key performance indicators, dashboards) in order to assess current performance baselines; identifying key business components’ gaps, opportunities, and needed improvements; consulting with cross-functional teams (for example, Store Operations, Merchandising) to gain alignment on improvement solutions; editing existing processes and developing improvement solutions; delivering processes that are simple, executable, and sustainable for future use with manageable rollout plans; and communicating changes and solutions to key stakeholders.
Manages multiple process improvement projects by defining scope of work and project objectives; establishing project activities, deliverables, milestones, and timelines; coordinating planning activities (for example, business requirements, risk assessment, target dates) and assembling management plans; tracking changes (for example, scope, schedule, costs) to plans and ensuring resolution of critical issues; managing the governance of project plans; identifying resources needed for project completion; monitoring key performance indicators (for example, budgets and costs) for projects; and delivering presentations, status reports, and other project documentation to stakeholders (for example, program leadership, internal business partners, steering committee) at regular intervals.
Creates content and tools to support process improvement initiatives by evaluating and prioritizing content requests; designing, developing, automating, and maintaining tools, templates, and resources; collaborating with stakeholders to develop and implement content (for example, diagrams, pictures, videos, presentations); providing guidance to stakeholders on platform functionality, communication approaches, and content quality standards; ensuring content and digital communications methods align with content governance standards; auditing and tracking content variables (for example, expiration dates, accuracy, relevance); and adapting content and digital communication methods to resolve audit concerns. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Live our Values
Curiosity & Courage
Digital Transformation & Change
Deliver for the Customer
Focus on our Associates
Diversity, Equity & Inclusion
Collaboration & Influence
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
2001 SE 10th St, Bentonville, AR 72716-3724, United States of America